How customers opt in at our kiosk

Sun Mountain Lumber, Inc. · Livingston, Montana

Customers checking in at the self-service kiosk in our front office are shown the screen below. It is where they may choose to receive text messages about their own scale ticket.

The kiosk check-in screen. The consent checkbox is shown unchecked, as it always appears.

What this screen does

The customer enters their mobile number, which is how we identify their account. Beneath it is a consent checkbox. It reads, exactly:

Text me updates about my ticket from Sun Mountain Lumber. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. See our Terms and Privacy Policy.

Messages sent as a result are only about that customer's own scale ticket, plus yard hours and firewood rates when the customer asks for them. We do not send marketing text messages.

The other way to opt in

Customers may also start a conversation by texting us directly. That call-to-action, with the same disclosures, is published at sms.sunmtnlumber.com/text-us.html.

Status. The kiosk is in final testing and will be in service at our Livingston front office. The screen above is the check-in screen as built. Our Deer Lodge yard follows afterward.

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